What is Robotic Process Automation (RPA)?


As technology continues to advance ever since the beginning of time, more and more technological products have been discovered. One such technological advance is RPA, aka Robotic Process Automation. So, what is Robotic Process Automation? Don’t worry, we are here to explain exactly what you need to know.

What is Robotic Process Automation (RPA)?

What is Robotic Process Automation?

According to UIPath, the definition of RPA is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manipulate applications just like humans do. They interpret, trigger responses and communicate with other systems in order to perform on a vast variety of repetitive tasks. Only substantially better: an RPA software robot never sleeps and makes zero mistakes.

How is Robotic Process automation different from other tools

How is RPA different from other enterprise automation tools?

In contrast to other, traditional IT solutions, RPA allows organizations to automate at a fraction of the value and time previously encountered. RPA is additionally non-intrusive in nature and leverages the prevailing infrastructure without causing disruption to underlying systems, which might be difficult and costly to switch. With RPA, cost efficiency and compliance aren’t any longer an operating expense, but a byproduct of automation.

How does the Robotic Process Automation work?

RPA robots are capable of mimicking many–if not all–human user actions. They log into applications, move files and folders, copy and paste data, fill in forms, extract structured and semi-structured data from documents, scrape browsers, and more.

  • Log into any systems
  • Connect to system API’s
  • Copy and paste data
  • Move files and folders
  • Extract structured and semistructured from documents
  • Read and write to databases
  • Open emails and attachments
  • Make calculations
  • Scrape data from web

What do processes have relevance to Robotic Process Automation?

What do processes have relevance to RPA?

  • Essentially, any high-volume, business-rules-driven, repeatable process qualifies for automation.

Implement fast, achieve ROI fast

An HR service provider from Europe was processing 2,500 leave certificates per month with a median handling time of 4 minutes per item. Within three weeks they implemented an RPA solution and achieved 90% process automation. The RPA robot extracts data from a transaction in SAP, inserts the data into the customer’s systems, and prints it. The HR service provider achieved a return-on-investment within six months, with error rates reduced to 0%, manual effort reduced to five, and time interval reduced by 80%.

Reduce effort within the back office

A global retailer was using its store closing reports to validate closing information for each of its registers across many stores. The store’s employees used a manual and sluggish process to tug up these reports. By automating the method the shop freed up its employees to now target more customer-centric activities. The RPA robots now move the closing reports to at least one server, then read and consolidate the needed information for the store’s closing reports.

Improve customer service within the front office

A trade credit insurance firm with over 50,000 clients worldwide automated the credit limit request underwriting process. Underwriters were previously gathering information manually, from internal (Risk & Policy) to external (Customer Site, Google News) sources. With RPA, they saved 2,440 hours of human work a month. Employees now use that point to figure directly with customers.

Business benefits to robotic process automation

Business benefits to RPA

Robots are here to remain. The faster you harvest their potential, the faster you create a competitive edge for your business. Robotic Process Automation delivers direct profitability while improving accuracy across organizations and industries. Enabling RPA to handle any processes won’t only transform and streamline your organization’s workflow. It’ll provide superior scalability and adaptability within the enterprise, doubled by the fast, tailored response to specific needs. Software robots are easy to coach and that they integrate seamlessly into any system. Multiply them, and instantly deploy more as you go. They constantly report on their progress so you’ll be able to go even bigger and better by using operational and business predictability while improving strategically.

Better accuracy

Robotic Process Automation software robots are programmed to follow rules. They never get tired and never make mistakes. They are compliant and consistent.

Improved compliance

Once instructed, RPA robots execute reliably, reducing risk. Everything they do is monitored. You have the full control to operate in accordance with existing regulations and standards.

Fast cost savings

RPA can reduce processing costs by up to 80%. In less than 12 months, most enterprises already have a positive return on investment, and potential further accumulative cost reductions can reach 20% in time.

Key takeaways

Now that you have learnt about what robotic process automation is, you can possibly start to implement it into your business. You will definitely see the improvements.


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