As an IT professional, you probably want many tools to help you do your job more efficiently. These apps will help you solve network problems, find and troubleshoot online issues, and communicate with colleagues and customers. These are a potent mixture of business, networking, and help desk apps that promise to give you a productive working command over your network. Here are the best apps for IT professionals in Malaysia.
Best apps for IT professionals in Malaysia
PingTools Pro offers a similar feature set to Fing – Network Tools but with a few different options and a vastly different user interface. The IP Calculator feature helps you calculate network parameters when you are setting up for the first time. The visual traceroute feature shows how data packages travel on a map. It also includes a full suite of network tools, including ping, port scanning, Whois, UPnP scanning, Wi-Fi scanning, DNS and reverse DNS lookup, wake on LAN and more.
RSA SecurID Software Token
No one wants to be hacked. And with RSA SecurID two-factor authentication, you can take your company out of that line of fire. The app generates one-time passwords allowing you to use a PIN and OTP to access resources like your VPN client. After installing the app, you must separately import and install a software token. However, you don’t need to carry a separate hardware token because software tokens are securely deployed to iOS devices. Users can import a token with a tap or by scanning a QR Code. This app only works if your company has RSA Authentication Manager or the RSA SecurID Authentication Engine API for software token provisioning and user authentication and RSA SecurID Software Token seeds.
Dynatrace is an excellent app for IT technicians who need to stay on top of their application performance. It will notify you of the moment there are problems in your application environment. It provides real-time root-cause analysis, allowing you to solve issues as fast as possible.
Dynatrace uses AI to identify root causes of performance problems and establish baselines for application performance to help quickly identify performance issues. The Dynatrace mobile app requires a Dynatrace account. However, it comes with a free trial to see if it will meet your needs.
SpiceWorks Help Desk
You may be running an IT department, but that doesn’t mean you can’t go for a walk (outside) or go to lunch (not at your desk). The Spiceworks Help Desk app, working in conjunction with a desktop module, promises to keep you up-to-the-minute on all your network issues. With Spiceworks, you can observe all network activities, including all hardware, open tickets and problems. You can also respond, open and close, edit and assign, and set ticket priorities. The app lets you track user details and contact information as well as discuss issues with other experts in the field.
If there’s any file you need to access quickly or share with someone else — regardless of format or size — Dropbox is for you. Dropbox is the place to store and share photos, documents, videos, and other personal or business files. The files you keep in Dropbox are safely backed up. You can also access them from all your devices, even if you are offline. You can share large files with anyone via a private link, even if they don’t have a Dropbox account. There is the option to create and edit Microsoft Office files from your iPhone or iPad, and share links to your largest files without using email attachments. And if that’s not enough, an in-app purchase of a Dropbox Pro subscription includes 1TB of storage and additional features.
By using these best apps for IT professionals in Malaysia, you allow yourself to have more convenience around your lifestyle.
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